What is NOT a function of a healthcare agent?

In the context of healthcare agents, their primary role revolves around facilitating access to health insurance and guiding individuals through the complexities of enrollment and coverage options. The functions of recommending coverage options, enrolling consumers in health care coverage, and assisting with the application process all align with the responsibilities typically assigned to healthcare agents.

Providing medical advice directly to patients, however, falls outside the defined scope of a healthcare agent's functions. Medical advice requires clinical expertise, which healthcare agents generally do not possess. Their focus is on administrative and advisory support regarding health insurance rather than delivering direct medical recommendations or diagnoses. Thus, option C accurately identifies a task that is not part of a healthcare agent's responsibilities.